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You may feel afraid if one of your kids is reported to child protection. You may feel ashamed. Maybe you've had bad experiences with "the system". You are not alone. With support, you can get through it. Your child can be safe.

How does child protection help kids?

All Australian states and territories have laws that say what the government can do to keep kids safe. All states and territories have a child protection agency. The agency's job is to look after kids' safety and wellbeing.

Someone might call child protection if they're worried that a child:

  • Isn't getting enough to eat
  • Doesn't have somewhere warm and dry to sleep
  • Has been hurt or neglected by a parent or carer.

The child protection agency will investigate the situation. If they agree the child is at risk of harm, they will make a case plan to keep the child safe.

The plan could say that:

  • Things must change at home, while the child stays there.
  • The child must live elsewhere while things at home improve. 

We explain the process in more detail below.

Who might hear from child protection?

You might encounter child protection because:

  • You're worried about a child you know.
  • Someone has made a report about your child.
  • You are a child - someone under 18 years old - and someone is worried about you.

Disability does NOT make you a bad parent

Parents with a disability are often treated unfairly. People might assume that you can't be a good parent because of disability. It's hurtful and untrue.

Progress is happening, but Australia has a long way to go to make child protection services fair.

Standing up for children with disability  

Children with disabilities have the right to be part of decisions about their own lives. This includes decisions made when they are in care or supported by child protection.

Some children with disabilities can't communicate through speech, sign language, or writing. They might not have had the chance to learn how to make decisions for themselves. People might expect little from them or assume they can't be involved in decision-making. These negative beliefs affect how much say a child with a disability gets in choices that affect them.

A positive attitude about a child's ability to contribute to decisions helps. It's also a good idea to have someone the child knows and trusts ask what they want.

Child protection, parents, caregivers, teachers, families, and others all have a role in helping children get the support they need to live safely and free from violence or abuse.

You can read more about supported decision-making for childrent with disabilities on the Australian Institute of Family Studies website (external link).

Where to get help

The child protection system is complex and can be hard to understand.

If you and your children are involved with child protection, it's a good idea to get support and information. You can:

If you are upset, you can contact Lifeline on the Lifeline website (external link). You can call them on 13 11 14 to access 24-hour crisis support and suicide prevention services. Lifeline exists so that no person in Australia has to face their darkest moments alone.

More detail about how the child protection system works

Some people, like teachers, doctors, or counsellors, must report any concerns about a child's safety or welfare to child protection. It is the law. They are 'mandatory reporters'.

After someone has told child protection about a child (known as making a 'notification'), the Child Protection office will investigate.

In an investigation, the government department tries to get more information. Then, they decide if there is any reason to believe that a child has been harmed, neglected or abused.

Usually, a child protection worker will talk to the parents on the phone. If concerns remain after the chat, they will ask for more information. It might involve visiting the home and speaking to people who know the child. After this, if the case manager decides that a child is at risk of harm, the report will be considered 'substantiated' or proven.

Then, the government department will develop a case plan.

Depending on the issues, this might include making parents do things like a parenting course. The agency might put the child under a care and protection order or in out-of-home care. The department may also connect the child and their family to other support services. All these steps aim to ensure a child is safe and manage issues in the family.

If a child is sent to out-of-home care, they may live with a foster carer. Usually, it's temporary. Parents will always have the right to see their children and work towards living together again.

How can I help my kids within the child protection system?

You might be scared to talk to child protection workers. The most helpful thing you can do is to speak honestly and share information with the system. You can always have a support person with you.

Past bad experiences may make you not trust the system. If this is the case, work with a counsellor or trauma-informed therapist. It will help you cope. It will help you be the best parent you can be.

You may feel embarrassed or ashamed if your children go to out-of-home care. These are normal feelings. With support, you can manage. You can help your kids through any changes they might experience. No matter what, you are always a parent.

Supporting your children during the child protection process is crucial for their emotional wellbeing. They need:

  1. Good communication. Be open and honest with your children. Explain the situation so they can understand. Remind them that you love them. Tell them that you want them with you.
  2. To express themselves. Encourage your children to express their feelings through talking, drawing, or playing. Ask about their feelings. Even if it is hard, say you understand. Tell them that it is okay to be angry, upset, worried, or whatever they feel.
  3. Support for the whole family. It could be helpful to have family or individual counselling. It's a stressful process. Find the help you need.

1800 RESPECT

If you experience violence or abuse you can contact 1800 RESPECT for support and counselling.
Call 1800 737 732 or go to the 1800 RESPECT website to chat with someone online (external link).

‍To contact 1800RESPECT via SMS, text ‘HELLO’ or any greeting to 0458 737 732 to start the conversation.

Helplines

This section provides information about helplines - telephone and text services that offer help when you need it. Helplines can give you advice, understanding and links to practical support. Here, you can learn to choose a service that meets your needs and prepare for the call. We also share a list of helplines across Australia. If you have an emergency, call 000 (triple zero) to speak to the police or ambulance.

Find out more

Supporting children and young people

Witnessing family violence harms children and young people, and disability can increase the harm. You can help by letting them know they can talk about their experiences. You can also offer practical assistance. Here, we share common reactions to family violence. We explain how to report the problem and how to help with safety planning.

Find out more

Resources.

May 13, 2024

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Patricia Giles Centre for Non-Violence

You have rights - Easy Read

A guide for women with disability experiencing family and domestic violence.

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Patricia Giles Centre for Non-Violence

Your rights

A guide for women with disability and mothers of children with disability who have experience of family and domestic violence.

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May 13, 2024

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SECCA

Online dating

Information about online dating.

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May 4, 2024

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1800 RESPECT

Escape bag checklist

If you are going to leave a relationship, deciding what to take with you is an important step in creating a safety plan. This checklist helps you plan what you may need to take if you need to leave.

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Child protection

Child protection is a government system that aims to keep children and young people safe from abuse, neglect, and harm. Here, you can learn how the system works. You can learn how to stand up for a child with disabilities. You can find help and advice if you need it.

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